As one of a mere handful of southern-based international organisations, our roots are humble. It all began in 1999, amidst a raging war in Kosovo where thousands of lives were lost and suffering was widespread. Moved by the plight of countless innocent civilians, especially women and children, Dr. Jemilah Mahmood, a Malaysian obstetrician-gynaecologist, sought to offer her services voluntarily.

Finding no national organisation ready to support such international crises, together with a handful of like-minded friends, the Malaysian Medical Relief Society – better known today as MERCY Malaysia – was established. MERCY Malaysia aimed to provide a platform for Malaysians to unite and take their role in the international humanitarian arena.

Dr. Jemilah Mahmood led the first mission to Kosovo in June of 1999. Several missions followed and teams were made up of Malaysians from all walks of life with the single goal of helping others, regardless of race, religion, culture or boundary.

Over the last decade, the organisation has blossomed with teams sent to disaster-stricken zones and programmes rolled out in various countries and in different disasters. As a registered society under the Societies Act, MERCY Malaysia has over 500 members and is supported by approximately 5,000 registered volunteers to date.

Our mission and core values

All staff and volunteers are to uphold the MERCY Malaysia Mission and Core Values in performing their duties at the Headquarters, Country Field Operations and any locations where staff and volunteers are required to represent the organisation.

MERCY Malaysia is a non-profit organisation focusing on providing medical relief, sustainable health related development and risk reduction activities for vulnerable communities in both crisis and non-crisis situations.

Our Core Values are:

Motivation: We are highly motivated and passionate

Excellence: We do the right things in the right way; we are accountable to beneficiaries and donors

Respect: We show trust and respect in all our interactions

Collaborations: Working with peers, partners and volunteers builds each others’ strengths & enhances the impacts for beneficiaries

Yearn to Serve: We will go the extra mile to help those in need

Learn More

Mercy Malaysia

[email protected]Email
+603 2276 2116Phone Number
Established since 1999Year of Establishment
PPM-020-14-16091999Registration Number
Unit 19-8, 19th Floor Menara Oval Damansara, No. 685, Jalan Damansara, 60000 Damansara, Kuala LumpurAddress
Visit Us

Every donation goes to Touching Hearts Welfare Society, Kuala Lumpur and Selangor and is exempted from tax under sub-section 44(6) of Income Tax Act 1967. Hati.my does NOT collect donations on behalf of other NGOs. Kindly email [email protected] after your transaction is successfully completed to receive a receipt. The receipt will feature the following fields:
I have read the privacy policy and refund policy statements.